Ideas for Owner Statement and Owners Portal

Hi Hospitable Team,

Thanks for continuing to improve the platform—it’s been a great tool for managing our properties.

I have two suggestions that I believe would enhance both clarity for owners and operational efficiency:

1. Owner Statements – Terminology Change:
   On the owner statements, the line item currently labeled as “Transaction” can sometimes create confusion. I’d suggest changing this label to “Expenses” or “Owner Expenses” so it’s immediately clear that this line reflects costs incurred (e.g. cleanings, maintenance, etc.). This simple wording change would improve transparency and reduce the need for clarification from owners.

2. Owner Portal – Self-Clean Option with Self-Booking:
   With the upcoming self-booking functionality and calendar access in the Owner Portal, it would be extremely helpful to give owners the option to indicate whether they plan to self-clean after their stay or if they’d like the cleaning team scheduled. This would streamline turnover coordination, reduce manual follow-ups, and help prevent any scheduling gaps.

Thanks again for your continued innovation and for listening to user feedback!

Best,
Matthew Marcelissen
StayWellBNB