Deduct Guest-Paid Cleaning Fees (Not Hospitable-Received Amount) in Payout Calculations
Problem Statement
- Currently, when calculating management and host payouts, Hospitable deducts the cleaning fee it receives (which may be less than what the guest paid due to fees or commissions)
- This means hosts and managers are being calculated on a reduced cleaning fee amount rather than the full amount the guest actually paid
Current Workaround
- Manually adjusting payout calculations to account for the difference between what guests pay and what Hospitable receives
- This requires extra time and creates potential for errors
Impact
- Hosts and managers receive incorrect payout amounts
- Manual adjustments create administrative burden and risk of calculation errors
- Financial discrepancies between what guests pay and what's reflected in payouts
Proposed Solution
- Update payout calculations to deduct the full cleaning fee paid by the guest (not the cleaning fee Hospitable receives after fees/commissions)
- This could be implemented as a setting or default behavior change in the payout calculation logic
Unlock
- Accurate payout calculations that reflect the actual cleaning fee collected from guests
- Elimination of manual adjustments and associated errors
- Transparent and fair payout amounts for hosts and managers
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