Rental Agreements, tax affidavits, and more

Planned

Direct

E-signature implementation

Control any smart thermostat automatically based on the check-in and check-outs of guests, resulting in energy savings.

Apps and integrations

Integration with Nest, Ecobee or other smart thermostats

Detect questions about door lock codes, deadbolts, and smart locks in case guests run into any trouble getting inside the unit

Create a question category for door locks

Read Receipts

Webhooks can be accessed for those interacting with v2 of our Public API, but should also be accessible to customers as a standalone feature in the UI (Apps &gt; Webhooks). We need to improve some functionality here, as well as update the UI to handle v2.

Webhooks v2 for hosts

Schlage Sense lock support

Enable hosts(Direct Basic) to redirect guests to a personalized thank you page after they have completed the booking request.

Give guests the ability to search availability across all of the host's properties. Include filters for location, guest count, and possibly features like pool.

Direct multi-property search

Direct: The booking widget should show dates unavailable if they don't meet the minimum stay requirement so Guests won't bother to check the dates anymore and to avoid confusion about why they can't book.

Direct: Booking widget should show dates unavailable if the dates won't meet the required minimum stay requirement

To have the ability to offer monthly payment options to guests for mid-term Direct rentals.

Direct: Offer Monthly Payment Option for Direct Bookings

Integration with Houfy would allow to use Smartbnb's messaging and channel management features for properties listed on Houfy.

In Progress

Channels

Houfy Integration

Through a partnership with VRPlatform, property managers will be able to sync with their accounting software (Quickbooks, Xero or Sage), enable compliant trust accounting, generate owner statements, and pay their clients.

High Priority

Metrics

Marketplace for service providers

Owner Statements

Wherever possible, start filing and remitting taxes for Direct Premium hosts so they don't have to.<ul><li>Hospitable is already calculating taxes with the applicable amount for each transaction, and including this to the payment of the guest and the payout of the host.</li><li>This (mostly operational) feature would allow Hospitable, both legally and technically, to file and remit taxes as a marketplace / payment facilitator on behalf of the tax subjects, to applicable jurisdiction.</li></ul>Our first destination for filing and remitting taxes is Tennessee, home to several major short-term rental markets in the United States, with a legal framework that makes it easy to file and remit taxes as a marketplace.

File and Remit Taxes for Direct Premium

Agoda is one of the leading OTAs in the Asia-Pacific region. Integration Hospitable with Agoda would help Hospitable customers distribute their listings, rates and availabilities to Agoda and improve their guest experience through thoughtful and future-proof messaging automations.

Agoda integration

Customers should be allows to attach pictures or documents to their messages wherever our integrated platforms allow it

Guest experience

Inbox

Ability to add attachments for all message rules, manual messages, and canned responses

For Direct bookings, it would be useful for us to allow for partial payments by a guest for a reservation. For example, guest pays 50% of booking total upon accepted reservation and than 50% 14 days before check-in, or something similar.

Direct: Allow guests to choose Partial Payments for reservations.

Smart locks + devices dashboard in the Hospitable dashboard to convey the health of the device, it's connection status, and code statuses. It will give the user the ability to manage all of their integrated devices and entry codes in one place.

Smart Home Devices Dashboard

We will be stremlining the connection process to make it quicker and easier to get connected to <a target="_blank" rel="noopener noreferrer nofollow" class="text-indigo-500 dark:text-indigo-300 cursor-pointer" href="http://Booking.com">Booking.com</a>. We will also make changes to allow new rate plans! This means that we'll allow properties to have extra guest fees so that rates increase for more more guests.

User Experience

Booking.com Connection Revamp

We want to provide more information to ChatGPT for it to cover even more questions. Think data from the calendar, your policies, instructions, etc.

Expand ChatGPT's property knowledgebase

To give hosts an option to disable Guest Vetting to certain reservations, with full understanding that they'll lose some feature like the damage claims, or something similar.

Direct: Give Host an Option to Let their Guest Bypass Guest Vetting

We want to bring the powers of generative AI to new and existing messaging rules, allowing hosts to personalize messages even beyond what's possible today e.g. Offer local recommendations before check-in, Share weather forecast when relevant, and so on…

Bring AI to Messaging Rules

Cancellation Policy: Ability to adjust the refundable percentage from 100% to something else for bookings cancelled within 24 hours after booking is accepted. At the moment, hosts can only set a different percentage for cancellations done within a specified number of days before check-in, but no option to change the rate for cancellation requests within 24 hours after a booking is accepted.

Cancellation Policy: Ability to adjust the refundable percentage from 100% to something else for bookings cancelled within 24 hours after booking is accepted.

Hospitable will become an Autohost reseller for hosts with less than 15 properties. This project encompasses the activation experience for hosts, UI components (through enrichment), apps details page w/ configs, etc.

Ad-hoc guest verification activation

This feature would allow users to enter reservation details that are processed outside of their connected accounts, via a form, an API integration to a direct booking website (to be available on our public API), or an iCal import (at a later stage). 

Smartbnb would then accordingly send the appropriate messages (per Guest experience and Operations), offer a full-feature interface to interact with those guests via email (Inbox) show those direct reservations assigned to a proeprty (Calendar), and include those to reporting tools (Metrics) and third-party tools (Webhooks, API).

Completed

Add reservations from direct website or other channels

August Home smart lock integration

Create a direct booking website within a few clicks, exposing listings pictures and descriptions, present guests with a booking flow and process payments online to secure reservations; automate messaging and manage other linked calendars on other channels.

Direct Booking Website Builder

Integrating Booking.com with Smartbnb would allow for the use of Smartbnb's automated messaging, channel management features, and more to be used for Booking.com listings.

Booking.com Integration

This will give users a better metrics dashboard with KPIs (key performance indicators) to see the health of their STR business, as well as the ability to filter what information is exported in .csv and the ability to share a filtered view with owners or accountants. It will also include updates to our public API and webhooks to include more financial data.

Metrics revamp

Minut is a home monitoring system for noise, temperature, motion and humidity monitoring.

Minut integration

Yale smartlock integration

Smart lock solution provider.

This integration would allow Hospitable to send and receive data from RemoteLocks and communicate the reservation specific access codes to your guests automatically.

RemoteLock integration

This feature will allow hosts to configure a parent-child relationship between Hospitable properties.

Parent-child support

Data driven pricing software for short term rental hosts. 

This integration would allow to add Wheelhouse price suggestions and data to your Smartbnb workflow.

Wheelhouse integration

Help Center

Improved

Fixed

Tell us how we could make Hospitable more useful for you and see what the team is working on.