Feature request: Allow Issue Alerts to trigger automated workflows

I’d like to request that Hospitable Issue Alerts become actionable, not just display-only.

Right now, Issue Alerts can identify potential guest problems, but they cannot trigger automations such as:

• Sending an automatic guest reply

• Notifying a teammate

• Creating or assigning a task

• Alerting a maintenance contact

• Escalating urgent issues based on keywords or AI classification

A practical use case would be:

If a guest message says something like “the AC is not working,” Hospitable could automatically:

1. Detect it as a maintenance issue

2. Send a short guest reply, such as: “Thanks for letting us know — we’ve alerted maintenance and will update you shortly.”

3. Notify the assigned maintenance person or teammate

4. Create a task connected to the reservation and property

Ideally, this would be configurable so hosts can decide which issue types trigger automation and what action should happen. For example, hosts could choose whether an alert only notifies the team, sends a guest message, creates a task, or escalates to maintenance.

This would be especially useful for hosts and managers who want a simple native solution without relying on Zapier or custom technical setups.

To avoid over-automation, Hospitable could include safeguards such as:

• Host-approved templates

• Issue severity levels

• Manual review options

• Different workflows for urgent vs. low-priority issues

• Property-specific maintenance contacts

The goal is not for AI to overreact to every guest message, but to help hosts respond faster to common operational issues and reduce missed maintenance requests.

This would make Issue Alerts much more useful for real operations and would be a strong improvement for hosts managing multiple properties.