Problem: Currently, Direct bookings only allow for one recipient and one bill. Additionally, communication is primarily email-based. This is problematic for hosts with groups (e.g., 4 guests in a 4-bedroom house) who need to bill guests separately and prefer the immediacy of SMS for guest communication.
Current Workaround: Hosts collect payments via third-party apps and manage group communication manually via personal SMS or separate email threads.
Impact: Increased administrative overhead for the host and a fragmented experience for guests who may prefer texting over email.
Proposed Solution:
1. Allow multiple guest recipients per direct booking with individual booking links and split billing.
2. Enable individual guest reply threads for questions.
3. Integrate SMS functionality using phone numbers for updates and guest queries, allowing Hospitable (and Mogul AI) to send and receive texts directly with guests.
Unlock: Hosts can securely manage group payments and communication entirely within Hospitable, leveraging AI for SMS responses to provide a seamless, professional experience for all guests.
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New
π‘ Feature requests
About 2 hours ago
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New
π‘ Feature requests
About 2 hours ago
Get notified by email when there are changes.