Complimentary/discounted local partner services

I would like to propose a native “Partner Perks” system within Hospitable that enables hosts to offer complimentary or discounted local partner services (e.g. cafés, tours, transport, consultations, experiences) that are automatically issued to qualifying bookings and financially reconciled only after verified redemption.

Strategic Purpose

This feature is not just a guest perk system — it is a powerful direct booking incentive that OTAs (Airbnb, Booking.com, etc.) cannot easily replicate due to platform restrictions on off-platform promotions and local partnership incentives.

By enabling hosts to bundle exclusive, trackable local benefits with direct bookings, Hospitable can help hosts: • Increase direct booking conversion rates

• Differentiate listings beyond price competition

• Build local business ecosystems

• Add tangible value without blanket discounts

• Reduce reliance on OTA commissions

Core Concept

When a booking meets predefined automation rules (e.g. 3+ nights, direct booking, premium property, or booking value threshold), Hospitable automatically generates a unique, non-transferable digital voucher (QR or link) for a partnered local service.

The vendor confirms redemption, which then triggers automated financial reconciliation based on a predefined agreement (referral fee, fixed payout, or barter value).

Requested Core Functionality

Automated QR Voucher Generation

• Unique, non-transferable QR or voucher links per booking

• Triggered by automation rules (length of stay, revenue, property, or booking source)

• Delivered via automated guest messaging or email

• Expiry date and redemption limits

Vendor Redemption Portal or Shared Access Layer

• Lightweight vendor dashboard OR secure shared sheet integration

• Ability for approved partners to verify and confirm redemption

• Booking-linked voucher ID validation

• Minimal friction for local businesses (mobile-friendly interface)

Redemption Status Tracking Within Booking Timeline

• Status states: Issued → Redeemed → Completed → Settled

• Visible inside the Hospitable booking activity log

• Audit trail for accounting and partner reconciliation

Conditional Financial Logic (Post-Redemption Payouts)

• Pay vendor only after confirmed redemption

• Support for multiple models: – Referral fee (vendor pays host) – Negotiated fixed rate (host pays vendor) – Barter/reciprocal partnerships (zero-cash tracking) • Automatic ledger tagging for accounting clarity

Google Sheets / Zapier / API Integration for Partner Tracking

• Automatic logging of: – Booking ID

– Guest name

– Voucher ID

– Partner name

– Redemption status

– Payout amount

• Shared visibility for vendors and host operations

Automation Rules for Guest Perks (Key Growth Lever)

Example rule triggers: • Direct bookings only (highest strategic value)

• 3+ night stays

• High-value reservations

• Specific properties (e.g. premium listings)

• Seasonal promotions

High-Impact Use Case (Direct Booking Differentiation)

A guest who books directly for 3+ nights automatically receives: “Complimentary $50 Local Café Credit + Free Local Experience Voucher”

This creates a measurable, trackable value-add that: • Cannot be easily offered through OTA platforms

• Encourages guests to book direct in future

• Improves guest experience without lowering nightly rates

• Strengthens local business partnerships

Why This Aligns Perfectly with Hospitable’s Mission

Hospitable is already a leader in automation, messaging, and hands-off hosting workflows.

This feature extends that automation layer into revenue growth and guest experience optimization, turning Hospitable into a direct booking enablement platform rather than just an operational tool.

Market Opportunity

Experience-driven stays, boutique Airbnbs, and premium hosts increasingly rely on value-added perks rather than price discounts. A native Partner Perks system would position Hospitable ahead of competitors by offering a scalable way to deliver, track, and financially automate local partnership incentives.

Summary

This feature would allow hosts to offer exclusive, automated, and trackable guest perks that improve guest satisfaction, support local businesses, and — most importantly — create a defensible advantage for direct bookings that OTA platforms cannot compete with due to their promotional limitations.

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Upvoters
Status

Backlog

Board

💡 Feature requests

Tags

Guest Portal

Date

8 days ago

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