Reduced billing tier for nested listings with temporarily unavailable child properties

Problem statement

Hosts with nested listings are charged full price for all properties in the nest, even when one or more child listings are blocked or unavailable for extended periods (e.g., several months). This creates a billing mismatch: the host is paying for active management of properties that aren't generating bookings or requiring day-to-day oversight.

Current workaround

The only option to reduce billing is to mute the unavailable property entirely. However, muting disconnects the property from Hospitable's services, which means:

• The nested listing structure breaks
• Far-out bookings on the parent listing can't be received or synced
• Calendar connections stop working

This forces hosts to choose between paying full price for inactive properties or losing the ability to accept future bookings.

Impact

• Hosts pay full management fees for properties that aren't actively being used or generating revenue
• Hosts may consider leaving Hospitable and using native platform tools (e.g., Airbnb calendar linking) to avoid unnecessary costs
• The current billing model doesn't reflect the actual level of service or activity required for temporarily blocked properties

Proposed solution

Introduce a reduced billing tier or discounted rate for nested child listings that are marked as unavailable or blocked for a defined period (e.g., 30+ days). The property would remain connected to Hospitable for syncing and far-out bookings, but the host would pay a lower rate that reflects the reduced management activity.

Unlock

Hosts would be able to maintain their nested listing structure and accept far-out bookings on the parent listing, while only paying for the level of service they're actually using. This would make Hospitable more cost-effective for hosts with seasonal or temporarily inactive properties, and reduce churn for hosts considering alternative solutions.