Ability to reorder upsell products in guest-facing display

Problem statement

Currently, when using the Smart upsell smart code, all active upsells scoped to a property are displayed to guests, but there's no way to control the order in which they appear. Hosts cannot prioritize certain upsells over others or customize the presentation order based on guest value or seasonal relevance.

Current workaround

The only workaround is to keep only the upsells you want guests to see turned on (active) for that property. This means hosts must constantly activate and deactivate upsells rather than simply reordering them.

Impact

  • Hosts cannot highlight their most valuable or relevant upsells first
  • Requires manual activation/deactivation of upsells to control what guests see
  • Reduces flexibility in upsell strategy and presentation
  • May result in lower conversion rates if less appealing upsells appear first

Proposed solution

Add the ability to drag and drop or manually set the display order of upsell products, so hosts can control which upsells appear first when guests view the list.

Unlock

Hosts would be able to strategically present their most valuable or seasonally relevant upsells first, potentially increasing conversion rates and revenue while maintaining a cleaner, more intentional guest experience.

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 2 hours ago

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