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Tell Hospitable how they could make the product more useful to you.

Limited release

Guest experience: Send Text/SMS to guests

Some users may want the ability to toggle SMS delivery method for manual/automated messages to guests

3 years ago
82
Backlog

Furnished Finder integration

Integrating Furnished Finder with Hospitable would allow: to create and manage listings distributed to Furnished Finder centralize inbound requests and automate the guest experience and messaging import FF reservations into other platforms through channel management features process payments through Direct.

3 years ago
42Channels
Backlog

Hospitable Guidebooks

The ability to use Hospitable to create a guidebook for your guests.

3 years ago
23Guest experienceKnowledge HubGuest Portal
Backlog

Whatsapp integration for Operations

Ability to communicate with teammates via Whatsapp would be a great addition to the email and SMS methods that are currently supported.

3 years ago
41OperationsApps and integrationsTasks App
In Progress

Ability to update all listing content from Hospitable

Update listing details on the booking channels when they're updated in Hospitable so that changes don't have to be repeated for every channel.

3 years ago
32Properties
Backlog

Houfy Integration

Integration with Houfy would allow to use Smartbnb's messaging and channel management features for properties listed on Houfy.

3 years ago
10ChannelsDirectApps and integrations
In Progress

File and Remit Taxes for Direct Premium

Wherever possible, start filing and remitting taxes for Direct Premium hosts so they don't have to. Hospitable is already calculating taxes with the applicable amount for each transaction, and including this to the payment of the guest and the payout of the host. This (mostly operational) feature would allow Hospitable, both legally and technically, to file and remit taxes as a marketplace / payment facilitator on behalf of the tax subjects, to applicable jurisdiction. Our first destination for filing and remitting taxes is Tennessee, home to several major short-term rental markets in the United States, with a legal framework that makes it easy to file and remit taxes as a marketplace.

3 years ago
37Direct
Backlog

A "Contact us" button on the direct booking website.

Such a button would allow potential guests to contact the host through the Hospitable.com inbox.

3 years ago
26DirectDirect sites
Backlog

Ability to organize properties in custom order

It would be great if we were able to reorganize the properties seen in the calendar in whatever order we'd like.

3 years ago
8CalendarPropertiesUser Experience
Backlog

Switch properties for existing reservations

Have the ability to alter reservations and transfer guests to other properties for more flexibility.

3 years ago
13
Backlog

Ability to Customize the design of our Direct site templates

User's only have the ability to choose a Direct site template but they cannot change the "look" and "feel" of the template design. User's should have the ability to customize things like color, font, text, etc of the template.

3 years ago
7
Backlog

Direct: Ability to customize direct site

Ability to customize direct site appearance using CSS

3 years ago
6Direct
Backlog

Length of Stay Pricing Adjustments

Ability to be able to set a price based on the length of stay of the guests.

3 years ago
36Pricing & Availability
Next

Multilingual AI

Smartbnb's AI can currently detect questions only in English. This feature would expand the AI capabilities to other languages. Voting for this idea? Note your preferred language in your feedback. ;)

3 years ago
12Guest experienceAIKnowledge Hub
Backlog

Whatsapp integration for Guest experience.

Ability to communicate with Guests via Whatsapp would be a great addition.

3 years ago
20Guest experienceApps and integrations
Backlog

Conversation search

The ability to search across conversations for content that happened within a conversation

3 years ago
11Inbox
Backlog

Integrate with Airbnb Guidebook

Have a way to give the guests an easy way to access the Airbnb Guidebook either through embed or inserting the short code that has the link to the guide book

3 years ago
5Airbnb
Backlog

Review features on all platforms

Allowing the review rules not only to work on Airbnb but also Vrbo and Booking.com.

3 years ago
3Guest experience