Problem Statement:
- Hosts cannot add custom links, such as a guidebook, directly to the Guest Portal
- Guests currently have to rely on messages to access important resources like guidebooks
- This creates a fragmented experience where guests must switch between messages and the portal
Current Workaround:
- Hosts share guidebook links through automated or manual messages in the Inbox
- Guests must click through messages to access external resources instead of having them available in one central place
Impact:
- Guests may miss important resources if they don't check their messages
- The experience feels less polished and professional
- Extra steps for hosts to ensure guests receive all necessary information
Proposed Solution:
- Allow hosts to add custom links (such as a guidebook, rental agreement, or other resources) to the Guest Portal
- These links would be displayed in a dedicated section within the portal for easy guest access
Unlock:
- Guests can access all important resources in one centralized location
- Improved guest experience with a cleaner, more professional interface
- Reduced back-and-forth messaging and fewer missed resources