Problem Statement:
- The $2 ID verification fee is billed separately on the monthly invoice rather than being included in the reservation charge for direct bookings.
- This creates confusion and questions from hosts when setting up rental agreements for guests they don't know.
Current Workaround:
- Hosts must manually track and reconcile the $2 fee on their monthly invoice for direct bookings.
Impact:
- Additional administrative overhead for hosts.
- Unnecessary questions and confusion during agreement setup for new direct guests.
Proposed Solution:
- Include the $2 ID verification fee directly in the reservation charge at the time of booking for direct bookings, rather than billing it separately on the monthly invoice.
Unlock:
- Hosts would see the complete cost upfront for direct bookings, eliminating confusion and reducing administrative overhead.