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Add images to regular cleaning task checklists

Problem Statement:

  • Currently, only Marketplace Cleaning tasks (via Cleanster) support adding images to checklist items
  • Hosts using their own cleaners cannot add visual references to regular cleaning checklists
  • Cleaners only see text instructions, making it difficult to understand staging expectations

Current Workaround:

  • Hosts must communicate visual expectations through separate messages or external tools
  • Some hosts use Cleanster to get image support, but this prevents them from using their own cleaning team

Impact:

  • Increased communication overhead to convey visual expectations
  • Higher risk of cleaners not meeting staging standards
  • Loss of flexibility — hosts must choose between using their own cleaners or getting image support

Proposed Solution:

  • Allow hosts to upload images to individual checklist items in regular cleaning task rules (Operations → Task Rules)
  • Images would be visible to cleaners in the Tasks App when they view the checklist

Unlock:

  • Hosts can use their own cleaners while still providing visual staging guidance
  • Cleaners can see exactly what's expected, reducing errors and re-cleans
  • Improved consistency in property presentation across all cleaning teams

This request was merged into another request

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