Problem statement:
Hosts who use Zapier to automatically export reservation data to spreadsheets (e.g., for sharing with cleaners) cannot include whether a specific guest purchased an upsell (such as linens). The upsell fields are not exposed in the Zapier trigger payload, making it impossible to track this information automatically.
Current workaround:
Hosts must manually check each reservation in Hospitable to see if the guest purchased an upsell, or build a custom integration using the API to pull the additional data.
Impact:
Proposed solution:
Include upsell purchase data (e.g., linens purchased: yes/no) as a field in the Zapier reservation trigger payload, so hosts can map it to spreadsheet columns like any other reservation field.
Unlock:
Hosts could automatically generate and share up-to-date spreadsheets with their cleaners that include upsell status, saving time and ensuring accurate information for property preparation.
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New
π‘ Feature requests
About 1 hour ago
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New
π‘ Feature requests
About 1 hour ago
Get notified by email when there are changes.