Problem Statement:
- Hosts can view and cancel scheduled messages (like "Before check-out" messages) in the desktop Inbox via the Activity panel
- This functionality is not available in the mobile app
- When a host needs to cancel a scheduled message for a single guest, they must switch to a desktop browser
Current Workaround:
- Open the same conversation on a desktop browser to access the Activity panel and cancel the scheduled message
- Alternatively, reply to the guest directly, which auto-cancels the scheduled message if it hasn't sent yet
Impact:
- Requires switching devices to manage a single reservation's messages
- Creates friction when managing guests on-the-go
- Reduces mobile app parity with desktop functionality
Proposed Solution:
- Add the Activity panel to the mobile app conversation view
- Allow hosts to view, edit, and cancel scheduled messages directly from the mobile interface
Unlock:
- Hosts can manage scheduled messages for any reservation directly from their phone
- Full feature parity between mobile and desktop for message scheduling
- Faster, more convenient guest communication management