Hey @Emmanuel Ikoe ! You might have a messaging rule enabled that sends the guests a reminder to write a review, because our AI does not elicit reviews from guests right now. To check this, go here:
If you see any messaging rules enabled, you can toggle them off. I can actually see in your account that it’s already toggled off, so you should be all set from here!
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Emily Tunggala
Jun 9, 2025
Hey @Emmanuel Ikoe ! You might have a messaging rule enabled that sends the guests a reminder to write a review, because our AI does not elicit reviews from guests right now. To check this, go here:
https://my.hospitable.com/gx/rules;query=review
If you see any messaging rules enabled, you can toggle them off. I can actually see in your account that it’s already toggled off, so you should be all set from here!