Allow $0.00 upsells for complimentary amenities

Problem statement

Hosts cannot currently offer optional free amenities (like pool fence setup for families with children) through the upsell system because there's no way to create a $0.00 upsell. This means guests have no streamlined way to request these complimentary services.

Current workaround

Hosts must manually ask guests via messaging if they want optional free amenities, then coordinate individually with their team to fulfill the request.

Impact

• Creates a lot of unnecessary back-and-forth messaging with guests
• Requires manual notes and individual coordination with team members for each request
• Increases operational workload and risk of missed requests
• No automated task triggering for team members

Proposed solution

Enable hosts to create upsells with a $0.00 price point, allowing guests to opt into complimentary amenities during the booking flow or via upsell requests.

Unlock

Hosts would be able to offer optional free amenities (pool fencing, pack-n-plays, etc.) through a self-service flow that automatically triggers tasks for their team, eliminating manual messaging and coordination.