Allow event messages to be edited programmatically via the API

Problem Statement

• Event messages (such as booking confirmations) cannot be edited programmatically via the API
• This forces hosts to choose between message types that send reliably but can't be customized via API, versus messages that are API-editable but may not send in all scenarios
• As automation becomes more critical to operations, this limitation creates increasing friction

Current Workaround

• Using event messages that send reliably but cannot be modified via API
• Or using scheduled messages that can be edited via API but may not send in all scenarios (e.g., after check-in time)

Impact

• Operational inefficiency when managing last-minute or late-notice bookings
• Inability to programmatically update confirmation messages based on guest-specific data
• Forced trade-off between message reliability and API flexibility

Proposed Solution

• Allow event messages to be edited via the API in the same way scheduled messages can be
• This would give hosts the flexibility to customize event messages programmatically while maintaining reliable delivery

Unlock

• Hosts can customize event messages (like booking confirmations) via the API, just like scheduled messages
• Greater flexibility for automation workflows without sacrificing message delivery reliability