Allow hosts to be able to restart the guest verification process
Should a guest verification fall under manual review, hosts should have the option to restart the process for their guests and have them resubmit their documents without having to contact support
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Comments1
Moccasin River
Feb 10
I've said the same thing. We often have guests of guests fill out the rental agreement and submit their ID for verification even though we say only the booking guest may fill out the rental agreement and theres no way to reset the verification. This should be a host ability to keep from having to wait for support to help us.