Allow secondary users to receive task acceptance and completion emails
Customer problem
Task acceptance and completion emails currently go to the primary account user. In many businesses, a team member, not the business owner, manages contractors and needs these updates directly.
Requested functionality
Allow the primary user to choose secondary users or other designated managers to receive email notifications when a contractor:
Accepts a task.
Marks a task as completed.
Customer example
Melanie’s team member Nina has full account access and manages their maintenance contractor. Melanie would like Nina to receive these updates without relying on Melanie to forward the emails.
Benefit
The person responsible for managing the contractor can follow task progress directly, reducing manual forwarding and helping the team respond promptly.
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