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Allow users to recategorize reservation financials

Feature requestsOwner's StatementsOwner's PortalMetrics

There are several scenarios in which a booking platform might communicate reservation financials to us in a non-detailed way. For example…

  • For Airbnb special offers, we receive a total stay amount, and are unaware of any fees that might be lumped into that price.

  • Occasionally Booking.com and VRBO include pass-through taxes as a part of the accommodation, when they should be in their own category.

In scenarios like this when Hospitable detects an inconsistency, we’re looking into ways to suggest a re-categorization of the financials. This would allow for more accurate reporting (internally via Metrics, and to your clients via their Statements/Invoices in the Portal).

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Comments1

  • Copper Pretzel

    •

    Aug 4, 2025

    This is a crucial feature. If you are trying to use owner statements and send a special offer on Airbnb, it will show a $0 cleaning fee which affects how we calculate commissions. Essentially owner statements aren’t usable if you don’t collect commission on cleaning fees and send a special offer on Airbnb.