Problem Statement:
- After a guest checks out and leaves a review, existing inbox conversations remain open and clutter the Inbox view
- Hosts must manually resolve each conversation, which is time-consuming when managing multiple properties
Current Workaround:
- Manually selecting and resolving each conversation in the Inbox after checkout
Impact:
- Extra manual work for hosts
- Inbox becomes cluttered with resolved conversations, making it harder to spot active messages
Proposed Solution:
- Add an automation setting that automatically marks inbox conversations as "Resolved" once a guest has checked out and left a review
Unlock:
- Hosts would save time and keep their Inbox focused on active, actionable conversations