Automated Breakfast Order Notifications from Booking.com Bookings
Problem Statement:
- When guests book a rate with breakfast through Booking.com, Hospitable doesn't capture or communicate this information
- You currently have no automated way to know which guests will be having breakfast
- This requires manual checking of each booking, which is time-consuming and error-prone
Current Workaround:
- Manually checking each Booking.com reservation to identify which guests selected breakfast
- Manually contacting or notifying your breakfast supplier about the number of breakfasts needed
Impact:
- Time spent manually reviewing bookings daily
- Risk of missing breakfast orders, leading to guest dissatisfaction
- Potential for over-ordering or under-ordering breakfast supplies
Proposed Solution:
- Hospitable automatically captures breakfast selection data from Booking.com bookings
- A daily summary of breakfast orders is generated and sent to your breakfast supplier (via email or integration)
Unlock:
- Automated, error-free breakfast order notifications to your supplier
- Time saved on manual booking checks
- Improved guest experience with reliable breakfast service
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Comments1
Andrew Schorr
Jul 30
Hi Chris, I think there might be some confusion here. With Hospitable we only support a maximum of two rate plans on Booking.com: 1) your default or standard rate plan and 2) a non-refundable rate that is derived from the first. I don't believe we are able to support this configuration today.