Automated discount application for reservation extension upsells

Problem statement

When hosts offer guests the opportunity to extend their stay (e.g., adding an extra day before check-in) with a promotional discount, there is currently no way to automatically apply that discount within Hospitable. Hosts must manually calculate and adjust the reservation price.

Current workaround

Hosts manually adjust the reservation price after a guest accepts an upsell offer.

Impact

• Extra time required to calculate the discounted rate
• Manual calculations increase the risk of errors
• Slower response time to guests who accept upsell offers

Proposed solution

Enable hosts to set up automated discount rules (e.g., 20% off) that apply automatically when a guest accepts a reservation extension or upsell offer within Hospitable.

Unlock

• Streamlined response time to guests accepting upsells
• Enhanced guest satisfaction through faster confirmations
• Reduced manual workload and calculation errors for hosts
• Encourages more proactive upselling with less operational friction