Problem: Currently, if the Marketplace balance is insufficient when a task is approved, the payout shows as 'failed' until the user manually tops up the balance and retries. This creates a bottleneck and a poor experience for cleaners who see a failed payment.
Current Workaround: Maintaining a manual buffer in the Marketplace balance, which is not scalable for all users or turnover volumes.
Impact: Operational friction for the host and potential trust issues with teammates/cleaners due to 'failed' payment statuses.
Proposed Solution: An automated trigger or API capability that ensures funds are topped up/available specifically before the task approval and payout run occurs.
Unlock: A seamless payout experience where cleaners are paid immediately upon approval without the host needing to manually manage buffers or resolve failed payment statuses.
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π‘ Feature requests
About 1 hour ago
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New
π‘ Feature requests
About 1 hour ago
Get notified by email when there are changes.