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Automated Messaging Triggers for Upsell Purchases

The user is requesting the ability to automate guest messaging based on upsell purchases in two specific ways:

  • Immediate Trigger: A messaging rule that triggers and sends a message immediately whenever a guest purchases an upsell item, including during an active reservation.
  • Check-in Trigger: A messaging rule that allows a message to be sent automatically at the time of check-in, specifically targeted at guests who have purchased an upsell item.

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