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Automated reviews should not be triggered for returning guests.

There should be no automated reviews being sent for returning (or repeat) guests.
2 comments

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Comments2

  • Bronze Fries

    •

    Sep 3, 2025

    Or having specific reviews that are for repeat guests. Having ‘repeat guest’ as a toggle for all messaging would be helpful, custom codes, etc.

  • Tomato Melon

    •

    Feb 2, 2024

    Reviews should not be triggered automatically for returning guests. Instead we should get a notification that a review was created but not sent for a returning guest. And then we could go in and edit it before it posts.