Automatic task reassignment when cleaner declines

Problem statement

• When a cleaner declines a cleaning task, the task remains assigned to them and requires manual reassignment by the property manager
• This is time-consuming, especially with multiple properties and cleaners
• There's no automatic fallback to assign the task to another available cleaner

Current workaround

• Manually reassign declined tasks to another cleaner each time

Impact

• Wastes time on repetitive manual work
• Risk of delays if the manager doesn't notice the declined task promptly
• Inefficient use of team resources

Proposed solution

• When a cleaner declines a task, automatically reassign it to the next available cleaner in the team (or a designated backup cleaner)

Unlock

• Cleaner assignments would be handled automatically, saving time and ensuring tasks are never left unassigned
• Property managers can focus on other priorities instead of manual reassignment