Automatically Include All Upsells on Monthly Guest Statements

Problem Statement:

• Monthly statements do not currently display upsell charges (such as pool heating) that were added during a guest's stay
• This means hosts are missing visibility into additional revenue earned from upsells
• Upsell revenue is not being accounted for on statements, making it difficult to track total income

Current Workaround:

• Hosts must manually track upsell charges from other sources and reconcile them separately from their monthly statements

Impact:

• Lost visibility into total revenue including upsells
• Additional manual work to reconcile upsell income
• Difficulty accurately tracking overall property performance

Proposed Solution:

• Automatically include all upsell charges on monthly guest statements alongside other booking charges

Unlock:

• Hosts would have complete visibility of all revenue (base booking + upsells) in one place
• Easier financial tracking and reconciliation
• Better insight into upsell performance and total income