Skip to main content

Automatically update reservation's check-in and check-out time based on the conversation

Automatically update reservation's check-in and check-out time based on guest's message with stated arrival/departure times
Status: Backlog5 comments

Log in to comment and vote

Comments5

  • Lime Sunbeam

    •

    Aug 31, 2025

    Hello there

    Is there any update on this feature?
    If not AI, which I understand it could take time to tune correctly, at least when check-in/out hours are updated for a booking, make this change populate in metrics.
    Otherwise there’s a discrepancy between the two and creates misunderstandings with cleaning team.

    Thanks!

  • Lime Sunbeam

    •

    Jul 7, 2025

    Hello there!
    is there any update on this feature?

    I’ve noticed that when check-in/out hours are updated in the conversation this changes don’t appear in metrics when running a report including check-in/out times.

    I’m thinking about to try to automate this with webhooks, but I wouldn’t like to waste time if it will be implemented any time soon :)



    Thank you

  • Gold Patch

    •

    Mar 26, 2024

    @Hospitable Master
    Make sure to put this on AI improvements. Thanks

    • Nik Logachev

      Team•

      Dec 15, 2024

      Although we likely won’t be supporting a complete automation of final check-in time adjustment purely based on message intents, what we can look at doing is making this an easier action right next to the message itself when a relevant time adjustment is detected.

      • Lime Sunbeam

        •

        Jun 11, 2025

        Hello Nik
        This would be awesome.
        I find myself constantly diving into dozens of conversations daily just to scoop the check-in time from the guests messages.
        If this info could be sent somehow to Metrics in order to have a column of “AI check-in time”, I’d save a lot of time :)