CC Host on Guest Payment Error Emails

Currently, when a potential guest encounters a payment error during a direct booking attempt, only the guest is notified. This leaves the host unaware that a booking failed, meaning the guest must proactively reach out to the host for help.

The host would like to be CC'd on these payment error emails so they can proactively assist the guest in completing their booking, improving the guest experience and reducing the friction of failed transactions.

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 1 hour ago

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