Create a short, visual video tutorial for teammates/cleaners on using the Tasks App

Problem Statement:

• Teammates/cleaners need to use the Tasks App (https://tasks.hospitable.com/login) to find and complete cleaning jobs
• Currently, there is no dedicated video tutorial showing cleaners how to use the Tasks App
• Hosts have to send help articles with screenshots, which can be confusing for cleaners
• Hosts spend hours texting back and forth trying to explain what cleaners are seeing — it's nearly impossible without visual guidance
• Asking cleaners to send screenshots is not practical

Current Workaround:

• Hosts send help center articles (e.g., overview tasks app, completing a task) to cleaners
• Hosts spend hours texting back and forth explaining steps over and over
• There's a general YouTube channel but no specific Tasks App walkthrough for cleaners

Impact:

• Teammates may struggle to complete tasks correctly without visual guidance
• Hosts waste hours each week explaining the process via text messages
• Increased risk of tasks not being completed properly (missing photos, wrong steps)
• Hosts can't see what cleaners are seeing, making remote support extremely difficult

Proposed Solution:

• Create a short, simple, visual video tutorial (e.g., via Loom or YouTube) specifically for teammates/cleaners
• Show exactly how to log in, find jobs, complete tasks, and upload photos
• Keep it under 15 minutes and easy to follow — visual and straightforward
• Hosts can send a single video link instead of hours of text explanations

Unlock:

• Hosts can send a single video link to cleaners instead of multiple help articles and hours of texting
• Teammates can learn the Tasks App quickly with visual guidance
• Fewer questions and misunderstandings about task completion
• Hosts save hours of time previously spent explaining via text