Create Cleaning Job for Reservations Cancelled Mid-Stay

We had a guest cancel their current reservation and checkout early. This caused hospitable to delete the reservation from our calendar along with the schedule cleaning job. Instead hospitable should detect when an active reservation is cancelled and update the scheduled cleaning job to the date of the cancellation. This is important because when a reservation is cancelled airbnb unblocks the remaining nights. In our case we had another guest book but the cleaner was never notified of an updated cleaning job and in fact the original cleaning job was deleted entirely when the reservation was cancelled. This is okay for a guest that never checked in but if a guest has checked in already the cleaning job should never be deleted and should be moved to the date of the cancellation.

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Status

Backlog

Board

πŸ’‘ Feature requests

Tags

Operations

Date

10 months ago

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