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Custom code for smartlock failure

A custom code condition to trigger when a code fails to provision on a lock.
Status: Limited release3 comments

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Comments3

  • Yellow Nucleon

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    May 30, 2025

    Since this is at limited release, does that mean it’s partially available? How can we get access?

  • Yellow Nucleon

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    May 30, 2025

    Yes - instead of forcing a backup code to be sent, which may or may not work.

    Forcing this backup code, or the “smart lock communication”, is also problematic for guests who book last-minute and after check-in. My check-in is at 3PM, for example, but when a guest books at 5 PM, I require them to send me their IDs and sign the rental contract before I send them check-in instructions. However, a few minutes after booking, since I haven’t sent %smartlock_code% yet, Hospitable automatically sends it to them - giving them access to my home before they have completed the steps I require before they get access.

  • Moccasin Lily

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    Feb 7, 2025

    Thank you for this. I have a lock box outside each home with a smart lock. If it fails late at night I’d love a message to go out with the code.