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Default View for Scheduled Messages

When I am going to scheduled messages 99% of the time it is one of two things

1- a guest did not see my email message and I need to resend it or copy and paste it to a direct message

2- someone needs the check in or out instructions early.

It used to work well as you could easily see upcoming and recent messages.

After an appointment update a while ago, it defaults to sent messages and if you remove the filter it goes to the furthest out scheduled message..not helpful.

What should be two or three clicks turns into 5-6 just to push a message early. Also, resending messages is not easy

Please fix the default View to have 1-2 days prior and 1-2 days forward. Also would be great to have a resend button for those already sent

Status: Rejected1 comment

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Comments1

  • Emily Tunggala

    Team•

    Sep 2, 2025

    Hi @planzinvestments@protonmail.com ! Are you familiar with the ‘Activity panel’ in the left sidebar of the messaging thread? if you scroll down a bit in this sidebar, you can see all of the upcoming messages that have sent and will soon send. If you click ‘Edit’ next to any of them, you can adjust the content of the message and/or send it early. I think this is the most efficient way to do what you need without leaving the messaging thread.