Problem statement:
When a security deposit is cancelled on a Direct booking, the booking screen still displays the old deposit message
The message shows the deposit amount and collection/release dates even though the deposit has been cancelled
This creates confusion for hosts who think the deposit is still active
Current workaround:
Hosts have to manually check the deposit status in the reservation details to confirm it's cancelled
The booking screen message is misleading and doesn't reflect the actual status
Impact:
Hosts may incorrectly assume the deposit is still being collected
Creates unnecessary confusion and potential guest communication issues
Requires hosts to dig into reservation details to verify the actual status
Proposed solution:
When a deposit is cancelled, the booking screen should update to show "No security deposit required" or similar
The deposit message should be removed or replaced with a cancelled status indicator
Unlock:
Hosts will see accurate, real-time status on the booking screen
Eliminates confusion about whether a deposit is active or cancelled
Improves clarity and reduces support inquiries
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New
π‘ Feature requests
About 11 hours ago
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New
π‘ Feature requests
About 11 hours ago
Get notified by email when there are changes.