Skip to main content

Detect and report on Guest sentiment with AI

Feature requestsAIInboxGuest experience

We want to be able to detect how a conversation is going with a guest and report on negative-impacting conversations to the hosts e.g. Negative review expected

Status: Completed2 comments

Log in to comment and vote

Comments2

  • Andrew Schorr

    Team•

    Sep 4, 2025

    AI issue tracking has not been rolled out to all Host, Professional, and Mogul customers.

  • Gold Patch

    •

    Jan 20, 2025

    In contrast to the above, can we also turn off the review automation provided to the guest if issues are identified in the thread? 🛠️