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Direct bookings: alter reservation amount

Allow a user to alter a direct booking's amount without changing the dates of stay. They may want to add some fees or provide discounts specific to that guest.
Status: Completed4 comments

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Comments4

  • Abby Grous

    Team•

    Sep 17, 2025

    You can now modify the price of a reservation when you make an alteration. Additionally, you can make a “price only” alteration, meaning you can modify the price of a reservation without actually altering the check-in/check-out dates and guest counts.

  • Aqua Volcano

    •

    Mar 20, 2025

    This is really critical - but I’d start with the host’s ability to change the check in / check out date and override the pricing engines auto calculation of the fees owed / refunded. I performed an ADHOC payment request as I gave the guest a reduce rate to fill in an orphaned night - but now I can’t update the reservation without charging them an additional $341 (the calculate rate for the additional night). I do not want all of the communications going out as if the reservation had never been updated - as it’s confusing for the guest.

  • Beige Fries

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    Nov 22, 2024

    This is essential feature. Allow us to negotiated with guest and create a friendly environment to receive the money

  • Maroon Canteen

    •

    May 21, 2024

    upselling triggers is a key selling feature of your platform but if we can easily create a process for this action on direct booking that needs to be a priority. This is a standard feature in other platforms. Your help and support bot says that it is a capability but it is not on direct premium.