Display Airbnb Message Reactions in Hospitable

Problem Statement:

  • When guests react to messages on Airbnb (thumbs up, heart, etc.), these reactions don't show up in Hospitable.
  • This means hosts can't see when guests are interacting with their messages.

Current Workaround:

  • Hosts have to check Airbnb directly to see if guests have reacted to messages.

Impact:

  • Hosts miss important guest engagement signals, which can affect communication and guest experience.

Proposed Solution:

  • Display Airbnb message reactions (thumbs up, heart, etc.) within Hospitable's inbox so hosts can see guest interactions at a glance.

Unlock:

  • Hosts would be able to see guest engagement directly in Hospitable without switching to Airbnb, improving communication efficiency and guest experience.

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 16 hours ago

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