Problem Statement:
- When a date is blocked on the Hospitable calendar, it only shows as "unavailable" or "blocked" without indicating the source
- When a reservation is cancelled on an OTA (e.g., Airbnb), Hospitable doesn't always update the calendar to reflect the cancellation
- This creates confusion where Hospitable shows a date as blocked due to a cancelled reservation, while the OTA itself shows the date as available
Current Workaround:
- Manually logging into each OTA platform to check for active reservations and cancellations
- Cross-referencing dates across multiple platforms to identify the source of blocked dates and sync issues
Impact:
- Wasted time checking multiple platforms when a date shows as blocked
- Calendar sync issues where Hospitable doesn't reflect cancellations from OTAs
- Delayed ability to identify and resolve calendar sync issues
- Increased operational overhead for hosts managing multiple listings
Proposed Solution:
- When a date is blocked on the Hospitable calendar, display the source of the block (e.g., "blocked by Airbnb booking" or "blocked by Vrbo reservation")
- Ensure Hospitable properly syncs cancellation updates from connected OTAs to keep the calendar accurate
- This could be shown as a tooltip, label, or indicator next to the blocked date
Unlock:
- Hosts would immediately know which platform a blocked date originates from
- Faster troubleshooting of calendar sync issues
- Accurate calendar reflecting real-time OTA availability including cancellations
- Reduced time spent checking multiple platforms