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Display the requested check-in and check-out times while the reservation is pending or awaiting approval from the host

Feature requests

We have noticed that Airbnb has a feature that shows the requested check-in and check-out times of guests in the message thread before accepting their reservation request, but this feature is not integrated into Hospitable.

Status: Backlog5 comments

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Comments5

  • Amaranth Mat

    •

    Apr 28

    This is actually a deeper issue, because it seems that the “check-in hour” that Hospitable manages is the <listing> check-in hour, and not the <reservation> check-in hour. And this causes issues with dynamic massages and other things

  • Aqua Snowflake

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    Aug 22, 2025

    Yes ! This is a very troubling point.

    This is not a feature we need. It is a bug.

    The guest asks for checkin at 8am (YES WE HAD SUCH A CASE).
    We just see a reservation request. We hit accept assuming our normal checkin at 4pm.
    BUT the guest gets his 8am request confirmed !!!

    Same has happened with requests from booking.com with guests also being able to request another check-in time or request cribs, which we then know NOTHING about yet he sees a confirmation.

    With now almost 50 properties we manage, meaning we can’t double-check everything on the OTAs site, this has super huge damage potential

  • Gold Patch

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    Sep 16, 2024

    This has become a trouble point.

  • Rose Astrometry

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    Feb 14, 2024

    We really need this!

    • Coffee Cactus

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      Apr 12, 2024

      We need this function!