Display Upsell Eligibility Timing in Guest Portal

Problem Statement:

• Guests cannot see which upsells are available or when they become eligible to request them
• This creates confusion and missed opportunities for guests to request services like early check-in or late checkout

Current Workaround:

• Hosts must manually communicate upsell availability and timing to guests through separate messages
• Guests don't know when they can request certain upsells

Impact:

• Increased manual work for hosts to communicate upsell options
• Guests may miss out on available services due to lack of visibility
• Reduced guest experience and potential lost revenue
• Hospitable also loses out on potential commission from upsells

Proposed Solution:

• Show all available upsells in the guest portal with clear eligibility timing (for example, "Early check-in: Request available 2 days before check-in")

Unlock:

• Guests can see all upsell options and know exactly when they can request them
• Hosts save time on manual communication
• Improved guest experience and potentially higher upsell uptake
• Increased commission revenue for Hospitable