Email Authentication to Guest Portal

we have found several times at guests have not kept their telephone numbers up-to-date on Airbnb, so when it’s time for them to authenticate to the guest portal and sign a rental agreement, they aren’t able to do so.

There is a significant lag in the time it takes for the authentication method to receive updated telephone information from Airbnb.

Having email as an alternative option for guest authentication seems like a logical and obvious capability that should be enabled

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Upvoters
Status

Backlog

Board

💡 Feature requests

Tags

Guest Portal

Date

11 months ago

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