Problem statement:
- Guest messages on direct bookings only trigger push notifications on the mobile app, not email notifications
- This means you may miss guest messages when your phone is not nearby or push notifications are disabled
Current workaround:
- Relying on push notifications on the phone to see guest messages
Impact:
- Risk of missing important guest communications when not near your phone
- Reduced control over notification preferences
Proposed solution:
- Add an option to receive email notifications for incoming guest messages on direct bookings
Unlock:
- Hosts can receive guest messages via email, ensuring they don't miss important communications