Email notifications for guest messages on direct bookings

Problem statement:

• Guest messages on direct bookings only trigger push notifications on the mobile app, not email notifications
• This means you may miss guest messages when your phone is not nearby or push notifications are disabled

Current workaround:

• Relying on push notifications on the phone to see guest messages

Impact:

• Risk of missing important guest communications when not near your phone
• Reduced control over notification preferences

Proposed solution:

• Add an option to receive email notifications for incoming guest messages on direct bookings

Unlock:

• Hosts can receive guest messages via email, ensuring they don't miss important communications