Enable third-party chatbot integration on Hospitable-hosted Direct booking sites

Problem statement:

  • Hospitable-hosted Direct booking sites don't allow custom scripts or third-party widgets
  • Even when integrated with tools like HostBuddy AI, you can't embed their chatbot on your Direct site
  • This limits automated guest communication capabilities on your booking page

Current workaround:

  • Using HostBuddy AI integration for backend automation, but unable to leverage their chatbot widget on the Direct site
  • Guests can't get instant answers via chatbot during the booking process

Impact:

  • Missed opportunity for instant guest support during the booking journey
  • Guests may have unanswered questions that could lead to lost bookings
  • Underutilizing the HostBuddy AI integration you already have

Proposed solution:

  • Add the ability to embed third-party chatbot widgets (like HostBuddy AI) into Hospitable-hosted Direct booking sites
  • Provide a settings area where hosts can add their chatbot script/widget code

Unlock:

  • Hosts can provide instant, automated guest support directly on their booking page
  • Better guest experience with real-time answers to pre-booking questions
  • Full utilization of chatbot integrations for improved conversion rates

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 21 hours ago

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