Extend smart lock door code dates independently of reservation dates

Problem Statement:

  • Currently, smart lock door codes are tied to reservation dates in Hospitable
  • To extend a guest's door code access beyond the current checkout date, hosts must use Alter Reservation
  • Alter Reservation sends a request to Airbnb/OTA platforms and requires guest approval
  • This is cumbersome when hosts simply want to extend access for direct bookings or already-approved extensions

Current Workaround:

  • Hosts must alter the reservation dates (which requires guest approval on Airbnb)
  • Or hosts cannot extend door codes at all without changing the reservation

Impact:

  • Extra steps and delays when extending stays
  • Requires guest approval even for simple extensions
  • No way to independently manage door code access periods

Proposed Solution:

  • Add the ability to extend or adjust smart lock door code dates independently of reservation dates
  • This could be a separate setting or toggle in the reservation or smart lock settings

Unlock:

  • Hosts can extend door code access quickly without altering reservations
  • No guest approval needed for simple access extensions
  • More flexibility in managing guest access periods

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 6 hours ago

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