Currently, there is a delay or discrepancy in how guest review information from Airbnb syncs to Hospitable's 'About' section. For example, a guest may have negative reviews on Airbnb that are not reflected in Hospitable, which can lead to hosts accepting problematic guests.
Updating this information more quickly and accurately would ensure that hosts have the necessary data to make informed decisions when screening guests, increasing the overall value and reliability of the PMS.