Filling system for canned responses

At the moment all canned responses are mixed up both in the canned responses area where we create them and within each flat when answering a message. I’d like to see the possibility to organise the canned responses just like my files are organised on my computer. For example, I need a folder for each apartment and three sub-folders with canned responses dealing with the flat itself, check-in questions and tourism questions. Then, another folder for logistics where canned responses are found, mainly “send me your arrival time” or “thanks for the arrival time but please send me the flight number” . And “no you cannot check-in early” etc etc. I do not trust the automatic replies, it has failed me before. This feature would help find the desired canned responses quickly.

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Status

New

Board

💡 Feature requests

Date

12 months ago

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