Flag overlapping inquiries in inbox to help prioritize bookings
Problem statement
Currently, when a new inquiry comes in for dates that overlap with another existing inquiry, hosts are not notified or made aware of this conflict in the inbox. This means hosts may accept a booking without realizing they have multiple inquiries competing for the same dates, potentially missing out on more valuable reservations or failing to give the first inquirer a fair chance to book.
Current workaround
Hosts must manually track and remember which inquiries are pending for which dates, or constantly cross-reference the calendar and inbox to identify overlapping inquiries before accepting bookings.
Impact
- Risk of accepting a less valuable booking when a better opportunity exists for the same dates
- Missed opportunities to give the first inquirer priority or a chance to confirm before accepting a new inquiry
- Extra mental load and manual tracking to identify date conflicts between inquiries
- Reduced ability to strategically compare and prioritize competing inquiries
Proposed solution
Add a visual flag or note in the inbox when a new inquiry comes in for dates that overlap with another existing inquiry. This could appear as a badge, icon, or highlighted message indicating "overlapping inquiry" so hosts can immediately see the conflict and make an informed decision about which booking to prioritize.
Unlock
Hosts would be able to:
- Immediately see when multiple inquiries are competing for the same dates
- Compare overlapping inquiries side-by-side to determine which is more beneficial
- Give the first inquirer a fair opportunity to book before accepting a newer inquiry
- Make more strategic, revenue-optimizing decisions about which bookings to accept
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