Owner Stays
From Hospitable:
When adding a manual reservation, hosts want the option to flag some as Owner Stays. Flagging it as such would allow it to be easily filtered out of relevant Metrics and Reports if needed, and could be used to more easily track any owner stay limitations that property managers have in place.
From the Owner’s Portal:
Owner’s can book stays from their Owner’s Portal, without needing to reach out to their property manager. Mogul plan users will be able to manage the following from Hospitable:
Owner Stay limitations (e.g. Susie can stay 10 days per year, but cannot stay over Spring Break or New Years)
Owner Stay requests vs instant book
Choose which, if any, automations to disable for Owner Stays (like Guest Messaging, Smart Lock codes, etc)
Set owner stay fees, and exclude commissions. For example, your typical cleaning fee for paying guests is marked up, and is $200. You want to charge your owners the actual cost, $150. The owner would not need to pay at the time of booking, but the amount would be accounted for on their Owner Statement or Invoice. That way… you can cover your costs transparently, but the Owners won’t have the inconvenience of having to pay when they book.
For Owner’s, their experience booking an Owner Stay through the portal will be simple. They’ll go through a booking experience that highlights how much income they could make by leaving those dates available for paid guests. The goal will be to cut down on offline communication between Owners and their Property Managers.
Public API / Webhooks / Zapier
The Public API and Webhooks payloads will be updated to include an owner stay attribute.
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Comments18
Tan Yogurt
Jan 14, 2025
this would really help with analytics and planning. Ideally would like to be able to not trigger any automated messages to owner (still want to team) and also treat accounting differently. For instance, we would not want to show owner cleaning fees as revenue, but as a cost only.
Silver Strawberry
Jul 17, 2025
I have a feature Request: Owner-Created Stays with Cleaning Fee Option
When owners create stays for themselves in the Owner Portal, it would be extremely helpful to have an additional option where they can indicate whether they will handle the cleaning themselves or request our team to handle the cleaning.
If they select that we handle the cleaning, the system should:
➤ Automatically create a new Transaction tied to the check-in/check-out dates
➤ Apply the agreed cleaning fee to the owner, so it is reflected correctly in the monthly statement
This would make the process seamless and ensure proper financial tracking without manual adjustments.
Aqua Iguana
Aug 20, 2025
My business really needs this released like yesterday; it's a basic feature the competition has had for years.
Emily Tunggala
Sep 3, 2025
Owner Stays can be created from Hospitable for all Mogul users, as of last Tuesday!
Next up, we’re giving you the ability to give your owners the ability to book their own stays from the portal directly. This will be permission-based, so you will have the ability to restrict this for certain owners if you’d like. ETA for that is Sept 10th!
We have plans to expand Owner Stays to the Pro plan as well, once we’ve had an opportunity to iterate based on feedback from our Mogul users.
Harlequin Meteorite
Dec 9, 2025
When will the pro plan get the feature to add a manual reservation with the option to flag some as Owner Stays? They need to be filtered out of relevant Metrics and Reports, so they are actually meaningful.
In my understanding the pro plan is for owners that also manage their properties and Mogul is for property managers that want owners to be able to book their properties. So the pro plan owner stay feature can actually be very simple, but very helpful for metrics.
Emily Tunggala
Dec 26, 2024
Hi @Marnie Adams ! Out of curiosity, why would you choose not to communicate with a guest? Is this request potentially coming out of a need to create owner stays?
Thanks for any extra context you can provide!
Indigo Mustard
Dec 26, 2024
When I book for a known friend or family member, I have no need to send them automated/manual messages. I’m speaking with them directly myself off of all channels.
Emily Tunggala
Dec 27, 2024
@John Paul Livingston Can you share more context behind this request? Are you hoping to hide Owner Stays or similar types of reservations?
Amber Beach
Dec 27, 2024
I want to look at profitability or general metrics without including the stays that my wife and I use the properties. Including our owner stays, impacts profitability views and occupancy.
Tan Yogurt
Mar 25, 2025
This would be helpful for reporting, automatic comms to team, and to API connections such as excluding from guest verification and damage insurance.
Violet Helmet
Apr 29, 2025
I just submitted a related feature idea that builds on this one: in addition to filtering owner stays from metrics, we’re also hoping to schedule contractor visits and owner stays with calendar visibility, internal notifications (e.g., for cleaners), and smart lock access—without triggering guest automations or financial workflows.
If that would be useful to you too, feel free to check it out or upvote here:
👉 Internal-Use Reservations with Operational Visibility
Thanks for everything the Hospitable team is doing to keep improving our workflows!
Abby Grous
Jun 19, 2025
Hi @Meghan Divin we’re working on our owner portal now. As part of the owner portal, you’ll be able to allow your clients to book stays and block dates on the calendar.
Tim Parry
Jun 20, 2025
Hi @Meghan Divin. Thanks for the feedback,
Can you expand on what you mean here please? Sounds like the side-bar menu is in the way when attempting to block dates on your device?
Emily Tunggala
Jun 23, 2025
Hi @Meghan Divin ! Our support team flagged this to us, and it sounds like what you’re looking for is the ability for your owner’s to book their own stays. I have some good news - we’re releasing an Owner’s Portal this week and our next iteration (coming out in July/August) will have a Calendar where your owners can book their own stays and, if you allow, block dates for maintenance, etc. Typically our recommendation has been to add your Owners as secondary users with restricted permissions, but with the launch of our Owner’s Portal we’ll have an app build especially for them!
Even if you choose not to use the Owner’s Portal (which is a feature available on our Mogul plan) the concept of an Owner’s Stay will carry over to other plans as well. I’m going to merge this request with our Owner’s Stay request so that you can stay tuned on our progress there.
Thanks for taking the time to explain your feedback!