Formal Guest Credit Management System

Currently, there is no built-in way to issue and track credits for guests who wish to reschedule a stay. Hosts must rely on manual workarounds, such as issuing refunds and keeping track of the credit amount via internal notes in the conversation thread. This process is informal and lacks a professional record for the guest.

A formal system would allow hosts to:

• Issue a specific credit amount to a guest's account.
• Track available credits and apply them to future bookings.
• Provide guests with a formal record or receipt of their credit.